TiCCA 2019 (Testing in Context Conference Australia) has been and gone and it was an amazing opportunity to reconnect with some old faces and meet some new ones. It felt like one of the more intimate testing conferences that I’ve been to and that’s a good thing. Now that’s over I feel a bit of Ticca depresso (depressed the conference is over).
Here are Sketchnotes
Is There a Problem Here?
This was a fun talk on how frustrating bugs in production can be. When we don’t focus on the relationships people have with a product we forget the frustrations they may experience. Here is a similar talk by Ben Simo as a keynote for TestingCup:
Fun fact, Graeme lots to do stuff with cars. Watch his #burnoutNomination here:
Agile Testing Mindset
Getting to meet Sam Laing today was a #fangirl moment of mine. I had stalked this person on twitter for a while. It was awesome to have the opportunity to meet her in person. You should definitely go check out her book on A Coach’s guide to agile Testing. Or this talk:
Try to see it my way
Closing keynote by Lynne Cazaly. How to win people over to your ideas. Building that trust and respect within your teams before you advance your agenda/idea. Win them over first. Reminds me of a book I read recently, how to win friends and influence people. You need to try and make things easier. Understand their differences and find their similarities. People are trying to move away from problems or towards new goals.
I enjoyed my time at TiCCA. I met some new people in my community which is always a good thing. What now, What next? How will you put this conference into practice?
I’m a visual learner. I like to draw things as I absorb information. I enjoy doing sketchnotes while I’m at a conference. See YOW! Sydney 2018, Australian Testing days and Agile Australia as examples of these sketch notes in practice. It helps keep me in the moment and focused on the talk material. It’s also a nice thing to hand to the speakers as they get off the stage. Here is my workshop material for learning sketch noting:
Everyone can draw
You brain is a pattern recognition machine and will turn almost anything into something you recognise. Even your random squiggles can turn into birds. Try this squiggle birds exercise out as a warm up:
Mind mapping is a good way to start with visual thinking. You have your central idea in the centre of the page and all of your ideas related to that idea radiating out if it:
You can use a mindmap to brainstorm ideas like, “How do I test a username/password field?”. Michael Bolton has a this fabulous mindmap just for this problem:
you can do sketch noting without drawing. You can start with lettering and things like bullets, frames and connectors:
I use banners everywhere
Build up a library of icons
There are many common icons you’ll use. I often draw light bulbs, locks, poop emoji’s and tools (what does that say about the state of technology?).
Use colour to highlight ideas
It might feel like you are back in primary school colouring in borders but I love adding shadows and some colour highlights to my sketchnotes to really make them stand out/seem more 3D.
Practice your stick figures
people are often used to communicate abstract ideas. There’s lots of different styles out there and you will find your own.
Give it a go
The next time you are watching a lecture/presentation on youtube, try and take some sketch notes and let me know how you go.
There was a question at last nights Sydney Testers meetup event with James Bach, “What is the future of software testing with AI and automation?” Have a read of “Weapons on Math destruction“, it’s about how big data is driving inequality. I think testers are in a good position to raise questions around the ethics of Big Data. I’m not too concerned about our current state of AI drastically changing how I work. The tools I use might change but I’m going to remain being a tester for the foreseeable near future.
If I was to look into my broken crystal ball on future proof work this is what I’d be telling anyone who listens:
Become a nurse
Hear me out, if you are a high school student contemplating what to do and you don’t really have an idea but you know you want to go to uni and study something. Pick a nursing degree, especially if you are male. Men just aren’t taking up this robotic proof work.
With an ageing population more and more people will need care in the future and you have an almost guaranteed job for the rest of your life. You can do an accelerated nursing degree within 2 years and if you decide nursing isn’t for you, at least you didn’t waste that much time at uni and you learnt something practical.
Try it out first
If you are looking into trying this field out, approach your local nursing home or disability support group for a few weeks of work experience. If you can deal with other people’s shit (sometimes quite literally) consider going into health care.
Suicide impacts older generations more, this demographic are often stuck in nursing homes and are disconnected from their families. Robots aren’t exactly going to able to replace that need for human connection for these people. An aged care nurse will be providing services to growing market demands.
Other health care services are prime for automation and disruption. A machine learning algorithm based on probability and linking your symptoms to likely causes could replace 90% of General Practitioners work. Drug dispensing machines that access your prescriptions through the internet could replace pharmacists. Health care will be a growing market but could be changing.
Any existing work that has a strong focus on people is going to be hard to automate; parenting, teaching, recruitment are a few I could list off the top of my head. Maybe people thought the same thing about bank tellers 30 years ago?
Many new roles will exist
in 10 years time there will be new roles on the market. 10 years ago who knew that “Social Media Guru” would be a thing? If you have some basic web skills (HTML and CSS) and a passion for marketing I think you’ve got yourself a fairly guaranteed position for the foreseeable future. Email marketing is still a big thing and how long have we had emails for?
Most new jobs that are created tomorrow will not have a clear path from uni today into them. People will need to be adaptable and will experience career changes. What you study probably won’t be related to your work all that closely. Why consider doing an expensive 4-5 year degree at uni when there’s many shorter ways to get to work out there. If I knew someone who wanted to work in tech tomorrow, I’d suggest doing a 12 week coding bootcamp program over going to university. I didn’t really learn much hands on technical skills at uni through my computer science degree and I’ve learnt more stuff on the job.
Having a learning mentality is more important.
Once you have a degree in anything, studying a masters for a career change becomes an option too. Why not do an accelerated 2 year degree just to get a piece of paper?
You know that sentiment, “follow your passion and you will never work a day in your life”? That’s a load of baloney, throw that shit in the bin before it infects you further. It’s harmful wishful thinking. If you do know what you want to do and how to get there, good for you. Most people aren’t in that situation, me included. acknowledge what type of work engages you and what interests you but don’t conflate passion and work.
I find testing engaging work and I’ve made it my passion but I didn’t go through high school telling myself, “when I grow up I want to be a tester”. Often the work you do will not be what you expected. I never thought I’d be doing mobile testing for a meditation app but here I am.
I want to teach people; there’s a market for learning technical skills. It’s something to work towards that combines my skills and interests but I didn’t know I wanted to do this 6+ months ago. It’s been a recent evolution. Heck, if paying off my credit card debt wasn’t one of my main focuses I’d probably be working in a brewery.
A lot of work is prime for automation
Automation is coming for all of our jobs. Even people who work in technology aren’t safe. However if nursing doesn’t appeal to you, consider doing engineering. Even if automation changes how we work, we will still need bridges, buildings and infrastructure to support everyone. Unless we figure out how to upload our consciences to the internet, then I have no friggin’ idea what work would look like.
Dear Diary, I woke up feeling tired and low this morning. My alarm went off at 6:30 but rolled over and snoozed until 7:30. I’m meant to be attending the DDD Sydney conference today but the trains were delayed. By the time I got to central station I needed to have a teary in the toilet. It was the first time I’ve had an unprompted crying breakdown in a while. I’m not that concerned about it though, I just needed an outlet. If depression was trying to settle back in that sensation of being on the verge of tears would be sticking around all day. That’s the debilitating side of depression and I’m not experiencing that today. It’s passed now which I’m grateful for. Now I just want to sit in a cafe and write to you about it. Sitting in a warm cafe with nice music and a coffee is like a warm hug for me. It’s how I recharge.
I’ve had a constant headache for a few weeks, I thought I might not be drinking enough liquids. I haven’t been sleeping all that well. I have a fair amount of stuff on my plate. My uterus was trying to kill me this week. Maybe I’m not exercising enough? Maybe there’s something missing from my diet? I don’t know what’s causing my low mood, all that I know is feeling constantly tired is my main trigger and it tipped me over today. When I was fat it was easy to think, “I’ll have more energy when I lose the weight”. I do feel more resilient about my mental health now that I’ve lost weight but I still have some niggling issues that pop up every now and again.
Next steps; track the low moments
I won’t know what to improve on if I don’t have any data to back up my hunches about my low mood. Next week I’m going to keep a physical journal. I need to track a weeks worth of;
Do you mind if I share my journal with you? If I don’t tell anyone about it then I might never finish it. I need help with some external accountability. Maybe you’d like to keep your own health journal/tracker and share it with me? It doesn’t have to be public. You could send me an email firstname.lastname@example.org or a Facebook message if we are connected there. After a week of data I plan on going to my doctor for some advice.
I have an almost impossible chance of experiencing the same levels of systemic racism as my neighbors of color do. Aboriginals are some of the most incarcerated people in the world, they live on average 10 years shorter and generally have a shittier time with life. The didn’t win the genetic lottery to be able to thrive in today’s society. Australia is an extremely racist country to live in. Osman Faruqi received a lot of racial hate for having an opinion about the plastic bag ban in NSW which motivated this tweet:
I am definitely speaking from my high white horse of privilege here. Reading up on this topic, I discovered that people tend to conflate experiencing prejudiced and racism. The main difference being that racism is systemic, race is also a human made idea made to benefit 1 group of people over another group. For further reading, here is an article from the Huffington Post on 4 reverse racism myths that need to stop.
Race is a human made construct
It doesn’t exist biologically. For me race means culture. But it can also be connected to location, language and shared experiences. Race has a disturbing history and it was constructed to help the colonizers of Europe to justify their superiority. White Racism is a course that’s received a bit of backlash, I guess some people’s ego’s are so delicate that they can’t allow the study of racism from a sociological, cultural and historical point of view.
Sexism and Foreigner Analogy
I mostly agree with the fact that most white people can’t experience racism but that doesn’t mean it always has to apply in every case. Being a tester, I’m drawn to the edge cases. Saying, “white people can’t experience racism”, to make an analogy, is like saying men can’t experience sexism. Now, in the general sense most men probably won’t experience the same levels of systemic disadvantage solely based on their gender as women do. But there are a few cases were men are at a disadvantage; going through the family court system, receiving support for mental health and seeking shorter prison sentences are the main two I can think of. These are systems that unfairly punish men based on something out of their control; their gender. (1)
Say I wanted to migrate to Japan for this example. I’m definitely a foreigner. It’s also a country where it is really hard for foreigners to integrate socially and to obtain Japanese citizenship. Say I wanted to buy a house there, it would be pretty hard without citizenship. You could say it’s almost a systemic disadvantage. Japan is slowly changing but I would likely experience just a little bit of racism trying to integrate there. It wouldn’t be anything like the experiences of some of you experience but having pale pasty skin doesn’t exclude me from experiencing systemic prejudice.
Every month is white history month
We don’t need a white history month because every month is white history month. Stop getting your knickers in a twist because someone wants to celebrate something that doesn’t include you at it’s centre. Let’s all just get behind the huge diverse cultures we come from. If you neighbours wants to do something to celebrate their culture, just be a decent human being and support them in their efforts.
In trying to find some evidence to support my views in (1). It was harder than I expected. There’s this HuffingtonPost article on dispelling the myth fathers face in the court and this The Telegraph article on how unfair the “success” metric is for Dad’s going through the family court system. I’m of the opinion that there is nothing legally that puts men at a disadvantage but I believe societal influences favor women. I know of anecdotes where the mother has lied, said the husband was abusive and it’s made their battles in being good Dad’s all the much harder. I am acknowledging that I’m considering anecdotal evidence above statistical evidence which is a fallacy/cognitive bias. Do you have better resources than I do? At the end of the day nothing is black and white, it’s all grey.
I’ve been following the online conversations about race (particularly in the US) via AJ+ on facebook. This morning I saw this video shared by AJ+ about a white guy opening up about his prejudice and asking for advice on how to get over it.
Now the other day I was going through the train station and saw this ad from Calvin Klein;
It was placed slightly above my eye level it almost felt like they were looking down at me and I actually felt a little intimidated/scared by this group of people. I know Calvin is trying to make their products seem cool but this was the first time I was consciously aware of a group of black people making me feel intimidated.
This realization surprised me, I often have a curiosity for other people and love hearing their stories. Sometimes I make up my own stories about them in my head. When was the last time you became aware of your own prejudice? What did you do to counter it?
I’m pretty new to the marketing industry, whenever I start a new job I do a full on deep dive into the industry. This helps me understand what matters to our users and helps me advocate for quality products on their behalf. I’ve recently started a new job in an email marketing company called Campaign Monitor as a Quality Coach. Before starting this job I knew nothing about marketing. I feel like I’ve gotten myself up to speed now. One thing I’ve noticed that is growing in marketing is people talking about value adding marketing.
Now fundamentally marketing is about selling more product, it’s just part of the capitalistic world we live in. However the decent marketers are talking about value adding, they might not be calling it that but it’s amazing how well “being a decent person” can be for marketing.
Unfortunately Marketers and Sales People have a bit of a reputation for being a bit “fake”, non genuine and money oriented. I guess you kind of have to be inclined that way to survive in this industry. Good marketers seem to be focusing on keeping leads warm, generating content that connects with users and monitoring engagement. If a lead is showing potential it might be a good time to call. There are a lot of tools out there that help support this, especially around the monitoring/measuring.
My future predictor for marketing; in light of the data breach with facebook and Cambridge Analytics (article) I think ethics in marketing is going to be a big conversation soon. In stead of “how can I monitor engagement around X campaign”, I think marketers should be asking themselves “should I monitor this?”.
Marketing seems to be an industry full of lots of change but I think the marketers who continue to add value will be the ones who continue to survive. The tools will change but the goal will remain the same.